Q: What does FYG offer?
Q: What is the maximum and minimum size glass that FYG can produce?
Q: Do you require a minimum order?
Q: How many Wood Pallets/Corrugated Boxes are required to fill a 40-foot container?
Q: How many units per Wood Pallet/Corrugated Box?
Q: After placing an order, when can delivery be expected?
Q: How long do you allow customers to unload the container?
Q: What information is required when customers report damaged glass or quality issues?
Q: What management certification have FYG products been awarded?
Q: What quality standards have FYG products achieved?
Q: What is ISO?
Q: What is ISO 9002 Certification?
Q: What is QS 9000 Certification?
Q: What is the ISO 14000 Environmental Management Systems Standards?
Q: What is ISO/TS16949 Certification?
Q: What is VDA?
Q: What is VDA6.1?
Q: What is Float Glass?
Q: What are the advantages of Float Glass?
Q: What is the size of a Float/Tin Bath?
Q: What would be the optimal amount of land for a Float Glass facility?
Q: How do you size a float glass manufacturing facility?
Q: How long does a Float Bath Furnace last?
Q: Can Float Glass be manufactured in different colors?
Q: What is a Batch House?
Q: What is a Melting Furnace?
Q: What is a Float Bath?
Q: What is an Annealing Lehr?
Q: What is a Cutting and Packing Line?
Q: What is the cost of a typical Float Glass Facility?
Q: What is the difference between a tin bath and a float bath?



Q: What does FYG offer?

A:	We offer Laminated, Tempered, Insulated and Encapsulation Automotive Safety Glass, Float Glass, Bullet-resistant Glass, Laminated, Tempered and Insulated Architectural Glass.

Q: What is the maximum and minimum size glass that FYG can produce?

A:

Product Capability Max. Size (mm) Min. Size (mm) Thickness (mm)   Flat Laminated 4500 x 2500 400 x 400 4.0 - 8.0   Curved Laminated 3000 x 2000 800 x 400 4.0 - 8.0   Flat Tempered 3200 x 2000 220 x 150 3.5 - 12.0   Multiple Curved Tempered 2300 x 1200 500 x 500 3.2 - 6.0   Single Curved Tempered 2400 x 1700 500 x 350 3.5 - 15.0

Q: Do you require a minimum order?

A:

Yes. Wood Pallet/Corrugated Box minimum total order requirement should be a sufficient quantity to fill a standard 40-foot sea container, i.e., about 1,200/1320 lites per container order. Actual quantity per container may vary depends on the size of the glass. FYNA reserves the right to request order modifications to use available container cubic footage more fully and to maintain cost effectiveness.

Q: How many Wood Pallets/Corrugated Boxes are required to fill a 40-foot container?
A: About 40 Wood Pallets, 44 Corrugated Boxes in a standard 40-foot container.

Q: How many units per Wood Pallet/Corrugated Box?
A: Standard 30-lites per Wood Pallet, 45-lites per Corrugated Box.

Q: After placing an order, when can delivery be expected?
A: Typically delivery will be made within 8-12 weeks.

Q: How long do you allow customers to unload the container?
A: You are allowed two hours from appointment time to unload.

Q: What information is required when customers report damaged glass or quality issues?

A:

Invoice number, bar code labels and pictures should be provided to us within 24 hours when possible. Timely verbal or written communication with Greenville Glass, providing full detail of the situation, including pictures and/or sketches, which clearly indicate the nature and result of the problem. This first discussion is critical since, depending upon problem severity, FYNA may require a company representative to visit the site. FYNA reserves the right to request that damaged product be maintained at the customer’s location until a timely inspection is made.

Q: What management certification have FYG products been awarded?
A: FYG has obtained certifications including ISO9002, QS9000, VDA6.1, ISO14001 and TS 16949.

Q: What quality standards have FYG products achieved?

A:	FYG products have been accredited the following standards: GB9656 in China, DOT in the USA, SAA in Australia and ECE in Europe.

Q: What is ISO?

A:

ISO is an organization with a goal towards harmonizing the standards used in the various countries of the world. The English name is International Organization for Standardization. The acronym ISO does not come from the organization name but derives from the Greek, ISO meaning equal. Any country can voluntarily join the ISO; most of the countries of the world, over 90 to date, are members. Where international trade is involved, having common standards removes a large barrier, as well as the costs associated with having to understand and meet a variety of different standards.

Q: What is ISO 9002 Certification?

A:

ISO 9002 is a management system that details standard operating procedures within an organization, and provides the vehicle for continuous review and improvement upon those procedures. ISO 9002 consists of 18 quality management elements integrated into one system to ensure success by controlling the processes, employees, resources, and management of a company. The 18 elements of ISO 9002 are: • Management Responsibility • Contract Review • Purchasing • Product Inspection & Traceability • Inspection & Testing • Inspection & Test Status • Corrective & Preventative Action • Control of Quality Records • Training • Quality System • Document Control • Control of Customer Supplied Product • Process Control • Control of Measuring/Testing Equipment • Control of Nonconforming Product • Handling, Storage, Packaging • Internal Quality Audits • Statistical Techniques

Q: What is QS 9000 Certification?

A:

QS-9000 is a set of Quality System requirements recently adopted by members of the automotive industry. In September 1994 Ford Chrysler and General Motors announced that QS-9000 would immediately replace all previous supplier quality programs. Several heavy truck manufacturer's also adopted the QS-9000 standard.

Q: What is the ISO 14000 Environmental Management Systems Standards?

A:

ISO 14001 is an emerging standard entitled "Environmental Management Systems - Specification" Although it has no formal relationship to the ISO 9000 family of documents, it is structured much like the ISO 9001 standard. A central element of the ISO 14001 standard is the "Environmental Policy" defined by an organization's top management. A system is then defined that ensures that the environmental policy is carried out by the organization. This involves planning, implementation and operations, checking and corrective action, and management review.

Q: What is ISO/TS16949 Certification?

A:

ISO/TS16949 is an ISO Technical Specification which aligns existing US, German, French and Italian automotive quality system standards within the global automotive industry. ISO/TS16949 specifies the quality system requirements for the design/ development, production, installation and servicing of automotive-related products.

Q: What is VDA?

A:

The Big Three automakers in the U.S. have adopted QS-9000, so the German Automotive Industry has created a harmonized ISO 9000 standard for automotive suppliers of production materials and service parts. VDA stands for Verband der Automobilindustrie, or Association of the German Automotive Industry. The KBA, the German Federal Motor and Transport Authority, is the body that oversees VDA registrations. The VDA has created several volumes outlining the tenets of quality assurance in the German automotive sector, including VDA Volume 6, Part 1. This section concerns quality system audits based on ISO 9001 and ISO 9004.

Q: What is VDA6.1?

A:	VDA 6.1 is a management system registration for suppliers to German Automotive manufacturers. The scope of VDA 6.1 is similar to that of QS-9000 (the US automotive management system requirements document) outlining specific requirements for supplies to German Automotive Manufacturers.

Q: What is Float Glass?

A:	Almost all flat glass produced today is Float Glass. It is shaped by drawing a wide sheet of molten glass into a furnace containing a bath of molten tin.

Q: What are the advantages of Float Glass?

A:	The float process produces large volumes of glass with exceptionally good surface and optical qualities. When glass is shaped in a float bath, both sides come out with a brilliant finish that requires no grinding or polishing.

Q: What is the size of a Float/Tin Bath?

A:	A typical 500 tonne per day float bath will be approximately 60 meters in length and 8 meters in width. The overall size of a float bath varies with its capacity and the products being made.

Q: What would be the optimal amount of land for a Float Glass facility?

A:	A typical 500 tonne per day float facility will require approximately 10 hectares including buildings, rail, and plant auxiliary systems.

Q: How do you size a float glass manufacturing facility?

A:	Basically, your market's demand determines your float glass facility's parameters.

Q: How long does a Float Bath Furnace last?

A:	A well-constructed float bath, that is properly operated, will have a minimum campaign life of 10 to 12 years. The rebuilding of a float bath normally consists of reconditioning of equipment and replacement of some materials. The rebuild costs are normally less than 30% of the new build cost.

Q: Can Float Glass be manufactured in different colors?

A:	Yes, float glass has been produced in all standard colors including clear, green, blue, gray, dark gray, and bronze.

Q: What is a Batch House?

A:	The Batch House is a building where the raw materials are stored and measured. It consists of multiple silos, conveyors, scales, and mixers that are computer controlled for accurate use. After the batch leaves the batch house, it goes into the melting furnace.

Q: What is a Melting Furnace?

A:	The Melting Furnace is the furnace before the float bath where the raw materials are melted and molten glass is formed.

Q: What is a Float Bath?

A:

This furnace is called a Float Bath because the glass "floats" in an even layer on the perfectly smooth surface of the molten tin. Heating in the float bath is carefully controlled to melt out any roughness in the glass. Because glass turns solid at a higher temperature than tin, it can be moved from the molten tin for further cooling.

Q: What is an Annealing Lehr?

A:	The Annealing Lehr is the furnace after the float bath where the glass is slowly cooled to handling temperature.

Q: What is a Cutting and Packing Line?

A:	The Cutting and Packing Line is the process after the annealing lehr. It consists of multiple conveyors and glass cutting tools. It is where the continuous glass ribbon is cut to the desired length and width.

Q: What is the cost of a typical Float Glass Facility?

A:	A 500 metric tonne per day facility costs about 120 million United States dollars.

Q: What is the difference between a tin bath and a float bath?

A:	Nothing; they are two names used to describe the same furnace.

*	For more information or if you have any additional questions, simply call us at 1-800-477-9503 or 864-281-2760.